Windows 7 upgrade policy

These manuals, methods and information relates to deprecated legacy products and as such no further support is provided. We recommend contacting your local supplier or our sales team to discuss an upgrade to either SedaoLive CLOUD or SedaoLive LOCAL CMS.

Microsoft no longer support windows XP and customers who wish to upgrade their SWEP players to windows7 PRO have the following options.

Please note user upgrades to the operating system of any SWEP player are only supported as a return to factory repair.

SWEP-V2

Supported product
Return to factory for upgrade to Window7 Pro and latest production releases of Sedao software.

SWEP-HD

Retired product
Options

  1. Return to factory for upgrade to Window7 Pro with Sedao software SWEP version 2.2.0 and ImageFlyer version 5.1.26
  2. Trade-in for SWEP-V2 latest production unit. Note that SWEP-V2 does not support built in video capture. If a trade in chosen for a SWEP-HD-Video-IF the liveTV capture functionality will be lost unless and external video capture option is purchased.

SWEP-TS

Retired product
Options

  1. Return to factory for upgrade to Window7 Pro with Sedao software SWEP version 2.2.0 and ImageFlyer version 5.1.26
  2. Trade-in for SWEP-V2 latest production unit. Note that SWEP-V2 does not support built in video capture. If a trade in chosen for a SWEP-HD-Video-IF the liveTV capture functionality will be lost unless and external video capture option is purchased.

SWEP-V1

Obsolete product
No windows 7 support

  1. Trade-in for SWEP-V2 latest production unit. Note that SWEP-V2 does not support built in video capture. If a trade in chosen for a SWEP-HD-Video-IF the liveTV capture functionality will be lost unless and external video capture option is purchased.

SWEP-EVO

Obsolete product
No windows 7 support

  1. Trade-in for SWEP-V2 latest production unit. Note that SWEP-V2 does not support built in video capture. If a trade in chosen for a SWEP-HD-Video-IF the liveTV capture functionality will be lost unless and external video capture option is purchased.

SWEP-Micro

Obsolete product
No windows 7 support

  1. Trade-in for SWEP-V2 latest production unit. Note that SWEP-V2 does not support built in video capture. If a trade in chosen for a SWEP-HD-Video-IF the liveTV capture functionality will be lost unless and external video capture option is purchased.

SWEP-Maxi

Obsolete product
No windows 7 support

  1. Trade-in for SWEP-V2 latest production unit. Note that SWEP-V2 does not support built in video capture. If a trade in chosen for a SWEP-HD-Video-IF the liveTV capture functionality will be lost unless and external video capture option is purchased.

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