Unsupported Operation Error, SL-PICO

Players which are based on Microsoft Windows 10 'N' editions make experience issues with playing movies when Microsoft release major updates, as N edition software requires separate movie packs to be installed. Creator addition update (April 2017) requires one of the following options for customer experiencing issues on a Sedao MK1 Pico player.

 

  1. Choose a channel which does not use Movies
  2. Attach a mouse and keyboard to your SL-PICO and install the required Windows 10 N Media players pack which accompanies the windows 10 update.
    1. To install this Sedao software on your player by
      1. Click OK on the "Attempted an unsupported operation button" error window
      2. Click Escape on your keyboard to stop the remainder of your presentation playing
      3. In the top right corner click on the '3 line' menu bar and select Exit to return to the desktop
      4. Press windows key to bring up windows controls
      5. Open a browser window and install the update by clicking going to http://www.sedao.co.uk/software/Microsoft-Windows-MediaFeaturePack-x86-creators-update.msu or open this page on our player and clicking here Microsoft Media pack
      6. Restart your player

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